Privacy Policy

Overview

KJ Notary & Loan Signing Services (“KJ Notary,” “we,” “us,” or “our”) provides mobile notary, loan signing, field inspection, process serving, and related services throughout central and western Minnesota. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have — including specific commitments regarding SMS/text communications.

By using our website, calling, texting, or booking a service with us, you agree to the practices described in this policy.

Information we collect

We collect information you provide directly to us, such as when you request a service, fill out a contact or booking form, or communicate with us by phone, text, or email. This may include:

• Name, phone number, email address, and mailing/service address
• Details about the notarization or signing service requested (type of document, date, location)
• Payment information necessary to process service fees (processed securely through our payment provider — we do not store full card numbers)
• Communications you send us, including text messages, emails, and call notes

We do not collect or retain copies of the content of documents you ask us to notarize beyond what is legally required for our notary journal/record, as mandated by Minnesota law.

How we use your information

We use the information we collect to:

• Schedule, confirm, and provide the notary or signing services you request
• Communicate with you about appointments, including confirmations, reminders, and updates
• Process payments for services rendered
• Maintain records required by Minnesota notary law
• Respond to inquiries and provide customer support
• Improve our services and website

SMS & text messaging

If you provide your mobile phone number and opt in to receive text messages from KJ Notary & Loan Signing Services, the following terms apply:

• No third-party sharing: Your mobile opt-in information and consent will never be shared or sold to any third party or affiliate for marketing or promotional purposes.
• Message frequency: Message frequency varies based on your appointments and inquiries (typically appointment confirmations, reminders, and responses to your messages).
• Message and data rates may apply, depending on your mobile carrier and plan.
• Opt out anytime: Reply STOP to any text message to opt out of future messages. You will receive one final confirmation message.
• Get help: Reply HELP to any text message for assistance, or contact us directly using the information below.
• Carriers are not liable for delayed or undelivered messages.

Sharing your information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• With title companies, lenders, escrow, or attorneys when necessary to complete a signing you’ve requested through them
• With service providers who help us operate our business (e.g., payment processors, scheduling software) — bound by confidentiality obligations
• When required by law, subpoena, or to protect the rights, property, or safety of KJ Notary, our clients, or others

As stated above, SMS opt-in data and mobile consent are never shared with third parties for marketing purposes under any circumstance.

Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with Minnesota notary recordkeeping requirements (notary journal entries are retained per state law), and resolve disputes. Notary journal records are retained in accordance with Minnesota Notary Public statutes.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your rights & choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email marketing communications via the unsubscribe link, if applicable
• Request deletion of your information, subject to our legal recordkeeping obligations as a Minnesota notary public

To exercise any of these rights, contact us using the information in the “Contact us” section below.

Cookies & website data

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Children’s privacy

Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out: